Teleperformance

Trainer TT - ADS - TH

Job Locations TH-Bangkok-Bangkok
Requisition Post Information* : Posted Date 3 weeks ago(5/9/2025 5:12 AM)
Requisition ID
2025-64673
Category
Training
Country
Thailand

Qualifications

  1. Minimum Education Requirement
  • Degree in any discipline
  1. Minimum Relevant Work Experience
  • 3 years customer service experience with minimum 2 years training experience
  • Minimum 1 year of telemarketing experience
  1. Minimum Training Required
  • Fast learner and independent
  1. Skills
  • Minimum bi-lingual proficiency, tri-lingual and above is preferred.
  • Language proficiency in English, and Thai is mandatory
  1. Preferred Qualifications
  • Proven experience as corporate trainer
  • Understanding of effective teaching methodologies and tools
  • Willingness to keep abreast of new techniques in corporate training
  • Proficient in MS Office (Advance skills in Excel and Powerpoint); e-learning software will be an asset
  • Phenomenal communication, presentation and public speaking skills
  • Organizational and time management abilities
  • Critical thinking, analytical and decision making abilities

Responsibilities

 

  • Prepare training materials
  • Conduct training and refreshers
  • Support and mentor new employees
  • Conduct evaluations to identify areas of improvement
  • Monitor, analyse & train trainees’ performance and call out any unusual trends
  • Identify training needs by working with operations team and QA
  • Design effective training programs 

 

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