Teleperformance

RPA Developer - Mandarin Speaker

Job Locations MY-Selangor-Petaling Jaya
Requisition Post Information* : Posted Date 4 weeks ago(2/7/2025 7:39 AM)
Requisition ID
2025-60370
Category
Transformation
Country
Malaysia

Qualifications

Possess a Bachelor's Degree (or equivalent) in Computer Science

 

Technical Requirements

  • Experience in analyzing, designing, developing, implementing and maintaining application code in a variety of contexts 
  • Experience in application development, complex code development, application testing, component design 
  • Experience with Power Automate, Automation Anywhere or UiPath or any other Automation software will be preferred. 
  • .Net or Java programming knowledge will be considered as a plus point. 

Non-Technical Requirements

  • Bi-lingual in English and Chinese 
  • Ability to work independently and experience working as part of a global team on projects with professionals at all levels 
  • Strong commitment to professional and service excellence 
  • Excellent oral/written communication, planning, project management, networking and influencing skills 
  • Project planning and task estimation 
  • Strong analytical skills and logical approach 
  • Experience interacting with external clients 
  • Experience working with offshore teams to facilitate project work 
  • Demonstrated excellence in communicating and presenting complex information to technical and non-technical stakeholders, both verbal and in written form 

 

Responsibilities

  • Participating in the development of new offerings and innovation using RPA 
  • Educating and presenting RPA implementation strategies across a wide spectrum of audiences 
  • Operate as a trusted advisor to recommend process automation improvements 
  • Work with process owners/SMEs and technology teams to analyze and assess automation feasibility 
  • Automate with RPA platforms to deliver business value 
  • Deliver in all phases of projects (Plan, Analyze, Design, Build and Test) 
  • Documenting business requirements, processes, and work instructions using in-house methodologies 
  • Define technical, operational, and user requirements 
  • Create conceptual architecture and solution design materials 
  • Develop the solution against the design 
  • Develop and implement appropriate quality control and testing procedures, troubleshooting and training of automation robots 
  • Partner with cross-functional technology teams to integrate solutions and requirements solution strategies 
  • Support change management of existing processes 
  • Develop training materials 

 

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