Teleperformance

Trainer - Japanese - Penang (16122024)

Job Locations MY-Pulau Pinang-Bayan Lepas
Requisition Post Information* : Posted Date 4 weeks ago(10/25/2024 4:47 AM)
Requisition ID
2024-56428
Category
Training
Country
Malaysia

Qualifications

  • Bachelor Degree preferred.
  • Language proficiency in Japanese and English is mandatory.
  • Significant experience in a complex fast paced environment.
  • Minimum 2 years of prior relevant people management experience.
  • Strategic thinker with strong analytical and creative problem-solving skills.
  • Excellent written and verbal communication skills.
  • Passion for ensuring an excellent user experience.

Responsibilities

  • Provide mentorship, guidance and career development to members of your team.
  • Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the
    department to develop deeper, more scalable solutions.
  • Team management responsibilities for a market team, whilst also serving as a crossfunctional and a global liaison in developed areas of expertise Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results.
  • Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve
    analytical approaches and develop solutions.
  • Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
  • Advocate for users within their market, partnering with global and cross-functional teams to develop global solutions.

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